Jewellery repair management: weighed in, weighed out, delivered on time.
A customer’s ring left for resizing is a promise. If the weight, the date or the charge is not written down, it becomes a dispute. Here is how to run repairs so every piece is accounted for.
What is jewellery repair management software?
A record of every piece customers leave with you: its weight and photo at intake, the work, the karigar, the promised date, the charge, and the weight and signature at delivery, with WhatsApp updates to the customer.
What to look for, and why it matters.
Jewellery repair management software
Weigh and photograph at intake
The receipt carries the piece’s weight, photo and the promised date, sent to the customer on WhatsApp.
Chase the date
Repairs due soon and overdue are listed for the manager. The customer is told when it is ready.
Deliver with a bill
Delivery records the weight out and bills any charge by the chosen payment mode.
Tick what your shop needs.
Tick each one you need today. See where it lives in SeeJewel.
She messages. Your team already knows her.
Pick a customer. This is what the person replying sees beside the chat: purchases, try-ons, chats, occasions and the next best step.
- Tried 3 necklaces in AR
- Asked about a 22K choker on WhatsApp
- Mother bought bangles in 2023
- Budget about ₹4 lakh
- Prefers Saturday visits
Suggested next stepBook a Saturday bridal appointment and keep the two chokers she tried aside.
How much time would your team get back?
Two numbers from your shop. Move them to match yours.
Assumes SeeJewel removes about four-fifths of the typing, copying and looking-up on each job. A planning estimate, not a measurement.
Where this lives in SeeJewel.
Each one opens its own page.
What jewellers ask.
How do jewellers avoid weight disputes on repairs?
Weigh and photograph the piece at intake, print or WhatsApp the receipt, and weigh it again at delivery. SeeJewel keeps both weights on the repair.
Can customers check if their repair is ready?
Yes. They can ask on WhatsApp and the bot answers from the repair record, or your team replies.
What GST applies to repair charges?
Check with your CA. SeeJewel bills repairs at the rate you set.
Keep reading.
See it working on your own shop.
Fifteen minutes on your own shop: your stock at today’s rate, one real day from enquiry to bill, and a straight answer on price.