Terms of use
Updated 6 October 2026
Using SeeJewel
SeeJewel is a jewellery discovery, virtual preview and booking-request platform operated by Hashir Khan / Techabys, Aligarh, Uttar Pradesh, India. Choose a customer or jeweller account and provide accurate profile details. By using try-on or sending a booking, you agree to these terms and the applicable processing notice. Accounts and try-on are intended for adults aged 18 or over.
Permission to process photos
You must own or have permission to use the adult photograph you submit. You give SeeJewel and its service providers permission to process that photo for the requested preview, store it under the privacy policy, and make the result available to you and authorised showroom staff. This permission does not transfer ownership of your photograph or grant permission for promotional use.
AI preview limitations
Generated images may change a product’s design, dimensions, colour, placement or fit. A preview is not a promise of exact reproduction, authenticity, material, availability or suitability. Compare the original reference and confirm the actual item and commercial terms directly with the jeweller before buying.
Accounts and acceptable use
Keep login details private. Do not upload unlawful content, children’s photos or images without permission; attempt to access another customer’s records; scrape private photos; bypass rate or credit limits; or misuse the service or its provider keys. We may limit or suspend access to investigate abuse or protect users.
Jeweller listings and review
Participating jewellers supply their business profile, photographs, prices, declared metal and purity, weight and hallmark details. Completed, opted-in active business profiles appear publicly. Product shopping and booking require eligible listings approved through marketplace review; this is not a certification of purity, authenticity or legal compliance. The jeweller is responsible for accurate listings, permission to use product photos, availability and the documents supplied with a sale. Customers should confirm the actual item, invoice, applicable hallmark information and purchase terms directly.
Booking requests and fulfillment
Sending the checkout form creates a booking request rather than a completed purchase. You permit SeeJewel to send the selected jeweller your request, name, phone and address details. The jeweller confirms availability, final price, sizing, visit, collection or delivery arrangements, payment method and any cancellation, exchange or return terms directly with you. Delivery is available only where agreed with that jeweller; SeeJewel does not dispatch representatives or collect jewellery payments in this release. A request can be declined or cancelled as shown in its account status.
Credits and subscriptions
Generation depends on the selected jeweller’s available credits and the image provider, and may fail or be delayed. Customer registration is free; a customer try-on consumes that jeweller’s credits. Paid business subscriptions or additional credits require separately agreed commercial terms through support. There is no automatic charge when introductory credits run out.
Jeweller introductory trial
A new verified jeweller receives 10 one-time AI try-on credits. Customer accounts receive five one-time personal trial images for designs outside registered catalogues. Try-ons of a registered jeweller’s catalogue are free to the customer and use that jeweller’s wallet. Credits do not refill automatically. A completed generation uses one credit; failed generations are refunded. Do not create duplicate accounts or use mailbox aliases to claim repeated trials. At zero balance, generation stops and the jeweller may request a paid upgrade. Existing accounts keep their current credits; changing the introductory offer does not replenish an earlier trial. No payment card is required to start.
Privacy and marketing
The privacy policy explains data collection, providers, retention, sharing and deletion. Marketing permission is optional and can be withdrawn. Sharing a result link allows its recipient to view and potentially download the image while the link remains available.
Responsibility and support
We aim to provide a reliable service, but do not promise uninterrupted availability, perfect AI accuracy or absolute security. Nothing in these terms excludes rights or remedies that cannot lawfully be excluded. For a problem, privacy request or complaint, email connect@techabys.com with the showroom and relevant details.
Grievance redressal
SeeJewel’s grievance officer is Hashir Khan, reachable at connect@techabys.com or WhatsApp +91 88598 83577. We acknowledge complaints within 48 hours and aim to resolve them within one month. Disputes about a jewellery purchase, price, hallmark or delivery are between you and the jeweller; we will share the booking record with both parties to help resolve them.
Governing law
These terms are governed by the laws of India. Courts at Aligarh, Uttar Pradesh have jurisdiction, without limiting any consumer rights you have to bring a complaint where you live.
Changes
Updated 6 October 2026. We may update these terms and will request a new acknowledgement when the storefront processing notice changes materially. Booking requests record the version and time of their accepted terms.