The WhatsApp Business API for jewellers, without the developer work.
The WhatsApp Business app works for one phone. Once a team replies, sends offers and needs replies at night, a shop needs the official WhatsApp Business Platform. SeeJewel connects it for you with a Facebook login, no IDs or tokens to copy.
What is the WhatsApp Business API?
Meta’s official platform for businesses to send and receive WhatsApp messages from software instead of one phone. It allows a shared team inbox, approved templates for offers and reminders, bots, and messages after the 24-hour window.
What to look for, and why it matters.
WhatsApp Business API for jewellers
App or API: when to move
Move when more than one person replies, when you want to broadcast to opted-in customers, or when chats go unanswered at night.
Connecting in SeeJewel
In the portal, choose Connect WhatsApp, log in with the Facebook account that manages your business, pick or add your number and verify it with a code. SeeJewel subscribes the webhooks and your chats start arriving.
- A Meta business account (created during sign-up if you have none)
- A phone number that can receive a code
- Your shop’s display name
Staying safe from blocks
Send offers only to customers who opted in, use approved templates, keep a sensible frequency and offer an easy stop. SeeJewel’s broadcast safety settings enforce limits and quiet hours.
Tick what your shop needs.
Tick each one you need today. See where it lives in SeeJewel.
Every place customers message you. One inbox.
Switch a channel off and its chats disappear from the inbox. Switch it on and they join the same list, each answered and joined to the customer’s record.
- Meera · LucknowPrice of the 22K jhumka in your story?Priced at today’s rate, sent with 2 photos
- @anjali.wedsprice? 😍 (comment on your reel)Public reply + price in her DM
- Rahul S. · 5★Lovely service, ring resized in a day.Thanked by name, in your tone
- Visitor from PuneDo you deliver bridal sets outside UP?Answered, booked a video call
- Sunita VermaIs the showroom open on Sunday?Timings + location pin sent
- Arjun · scheme memberHow much is left on my gold plan?Balance and next due date sent
- @kavya_kCan I try this ring on before I come?AR try-on link sent
- Nisha · 2★Repair took longer than promised.Manager alerted, task opened
How many enquiries go cold while you reply?
The slower the first reply, the more customers buy somewhere else.
Assumes 5% of enquiries go cold with an instant reply, rising by one point for every 6 minutes of waiting (up to 60%), and that 1 in 10 enquiries would have bought.
Where this lives in SeeJewel.
Each one opens its own page.
What jewellers ask.
Can I keep my existing WhatsApp number?
Usually yes. Depending on how the number is used today, Meta either moves it to the platform or lets you keep using the WhatsApp Business app beside it. We check this with you before connecting.
Will my number get blocked for sending offers?
Numbers get restricted when people report or block them. Send to opted-in customers, with approved templates and a stop option. SeeJewel has quiet hours and frequency limits built in.
What does WhatsApp messaging cost?
Meta charges per conversation or template message by category and country. Replies within 24 hours of a customer’s message are free in most cases. Meta bills these directly; we show you the current rates during setup.
Do I need a developer?
No. SeeJewel uses Meta’s own sign-up: you log in, choose your business and number, and verify it.
Keep reading.
See it working on your own shop.
Fifteen minutes on your own shop: your stock at today’s rate, one real day from enquiry to bill, and a straight answer on price.