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guide · ai chatbot for jewellery stores

An AI chatbot for jewellery stores that knows your stock and today’s rate.

Customers ask the same things all day and half the night: price, stock, timings, location, scheme balance. A chatbot answers those in seconds, and hands the chat to a person when it matters.

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What is an AI chatbot for a jewellery store?

A bot on WhatsApp, Instagram, Facebook and your website that answers common questions from your own catalogue, rates and timings, books visits, and passes the conversation to your team with a summary when a customer is ready to buy or asks for a person.

what to look for

What to look for, and why it matters.

AI chatbot for jewellery stores

What it should answer on its own

Timings, location, today’s rate, whether a design is in stock, price at today’s rate, scheme balance, repair status, and booking a visit.

When it should hand over

Price negotiation, custom orders, complaints, or whenever a customer asks for a person. The person sees the whole chat and what the bot used.

Your rules

You decide what the bot may say, which pieces it may show, and when it stays quiet. Anything that moves money waits for a person.

checklist · what you need

Tick what your shop needs.

Tick each one you need today. See where it lives in SeeJewel.

0 ticked · all on one record, in one plan
try it · switch channels on

Every place customers message you. One inbox.

Switch a channel off and its chats disappear from the inbox. Switch it on and they join the same list, each answered and joined to the customer’s record.

  • Meera · LucknowPrice of the 22K jhumka in your story?Priced at today’s rate, sent with 2 photos
  • @anjali.wedsprice? 😍 (comment on your reel)Public reply + price in her DM
  • Rahul S. · 5★Lovely service, ring resized in a day.Thanked by name, in your tone
  • Visitor from PuneDo you deliver bridal sets outside UP?Answered, booked a video call
  • Sunita VermaIs the showroom open on Sunday?Timings + location pin sent
  • Arjun · scheme memberHow much is left on my gold plan?Balance and next due date sent
  • @kavya_kCan I try this ring on before I come?AR try-on link sent
  • Nisha · 2★Repair took longer than promised.Manager alerted, task opened
8 chats from 5 channels · 1 inbox · 0 phones to pass around
See One Inbox
work it out · enquiries going cold

How many enquiries go cold while you reply?

The slower the first reply, the more customers buy somewhere else.

113enquiries going cold a month
₹6.8 lakhsales at stake a month
5% go coldwith a reply in seconds

Assumes 5% of enquiries go cold with an instant reply, rising by one point for every 6 minutes of waiting (up to 60%), and that 1 in 10 enquiries would have bought.

in seejewel

Where this lives in SeeJewel.

Each one opens its own page.

questions

What jewellers ask.

Can an AI chatbot quote a wrong price?

SeeJewel’s bot prices from your catalogue and today’s rate, the same way the counter does. If a piece has no price rule, it says a person will confirm.

Does it reply in Hindi?

Yes. It replies in English, Hindi and Hinglish, following the customer.

Do customers mind talking to a bot?

Not for quick answers at 10 pm. They mind when they cannot reach a person. SeeJewel always offers “talk to someone”.

See it working on your own shop.

Fifteen minutes on your own shop: your stock at today’s rate, one real day from enquiry to bill, and a straight answer on price.

1 · Talk to us2 · See it on your data3 · Go live before the season
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An AI chatbot for jewellery stores that knows your stock and today’s rate | SeeJewel for Jewellers