A quiet customer comes back
A customer who bought every Diwali did not come this year.
She appears in win-back with her favourite style.an illustration of how it worksplatform
The memory your best salesperson has, for the whole shop.
Each customer’s bills, chats, try-ons, bookings, repairs, reviews and occasions build one record, so anyone on your team can serve her like they have known her for years.
Live in SeeJewel
What is a customer record?
A single page per customer with everything your shop knows about them, written automatically by the counter, the inbox, the showroom and the workshop.
how it works
From the first step to the last.
First bill
Name, phone, what she bought.
Chat
Every channel joins the record.
Try-on
What she tried.
Occasion
Birthday and anniversary.
Visit
Booked and prepared.
what you get
What Customer Record does for you.
Written on its own
By every part of SeeJewel.
Stages
From new lead to repeat.
Consent
Opt-in and opt-out recorded.
what you stop losing
Where a jeweller loses money today.
Customers slip away
Nobody notices a regular stop coming.
Lapsed customers surface on their own.
real paths
How it plays out in a shop.
one record
Connected to the rest of SeeJewel.
Nothing is typed twice. Each part writes to the same customer and the same stock.
questions
What people ask before they message.
Who can see a customer’s phone?
Only roles you allow.
See Customer Record on your own shop.
Fifteen minutes on your own shop: your stock at today’s rate, one real day from enquiry to bill, and a straight answer on price.
1 · Talk to us2 · See it on your data3 · Go live before the season
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